The Division of Consumer Services is the state’s clearinghouse for consumer complaints, information and protection. The division regulates various businesses such as: Motor Vehicle Repair Shops, Charitable Organizations, Florida Do Not Call Program, Pawnbrokers, Health Studios, Sellers of Travel, Intrastate Movers, Professional Surveyors and Mappers, Sweepstakes/Game Promotions and Telemarketing. In addition, the division protects consumers from unfair and unsafe business practices across a wide range of products. Consumer education is the main focus of the division. Along with the information provided through our Communications and Outreach center, which can be reached at 1-800-HELP-FLA (435-7352) or visited online.
